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Shipping & Shopping Terms & Conditions
 


 

ALL ORDERS RECEIVED AFTER 3:00 PM EASTERN TIME WILL BE SHIPPED ON THE NEXT BUSINESS DAY 

 

 


 

Placing your order

 

Gold-N-Diamonds will ship orders only to established account holders.  Please contact us at 888-577-8117 if you wish to place an order or to establish an account.

 

Product Availability 

 

In the event that an ordered item is out of stock, your sales representative will contact you and offer a similar substitute or an estimate of when the item will be available.

 

 

Shipping

 

All orders received before 3:00 PM EST will be shipped the same day unless circumstances do not allow.  Please make sure to confirm the shipping method for your order with your sales representative or when placing an order on our website.  Depending on the method of delivery chosen, packages may take up to 14 days for delivery.  All shipments are fully insured for your protection.

 

Please note: We encourage all customers to inspect their packages for damage or signs of tampering upon receipt before signing for the package. 

 

 

General Return Policy


We want you to be completely satisfied with your products. Items may be returned or exchanged within 30 days of receipt by first contacting your sales representative.

 

Guidelines

 

1)     Tags should remain on each item.

2)     All items must be in their original condition.  This means that items must be in new condition, showing no signs of alteration, usage, sizing, engraving, or damage.

3)     Special orders and closeouts are not eligible for return.

4)     No difference in price will be charged on an exchange for the identical style, should a difference exist.

5)     Bulk and seasonal order returns/exchanges are subject to review.

 

Return Procedure

 

1) Contact your sales representative to obtain a return authorization (RMA).
2) Package all items securely for transport and seal the box carefully.
3) Write the RMA number prominently on the outside of the box.
4) Ship the return package to:

Gold N Diamonds Inc.
250 Spring Street NW,
Suite 6E-320,
Atlanta, GA 30303



Refunds 

Refunds are subject to the terms of the return policy and are issued at the sole discretion of management.


DISCLAIMER 


Jewelry enlarged to show detail.  All gemstone and metal weights are approximate.  Chain is not included for advertised pendant price; chains are offered for an additional cost.  There may be an additional charge for sizing of rings.  We reserve the right to change prices without any notice.  All photographic, clerical, typographical and printing errors are subject to correction. 


 

 

 

 

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